Customer Service Associate

MAYPREEN SDN BHDMAYPREEN SDN BHD
Subang Jaya, Selangor, Malaysia
Full Time
Hybrid
Others
7 days ago

[For K-Youth Post-Programme & MyMahir Train-And-Place Programme Talents]

Open To: Digital Marketing/Customer Experience


Division/Department: Marketing

Roles & Responsibilities:

  • Do regular surveys and follow up on customer experience. Be in constant comminication with customers’ss response. Plan campaign or activities to communicate or reward customers.

  • Study and understand the target market.

  • Create posts relevant to target market.

  • Assist in creating reports, and posts and campaigns.

  • Conduct basic statistical analysis to identify trends, patterns, and insights. Able to do TikTok posts.

  • Gather and analyse our consumer insights

Educational Requirements:

  • Bachelor’s degree in Marketing/Psychology/English or related field.

  • Candidates with relevant certifications 

    Employment Type: On-site/Hybrid

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