Intern - Service Delivery Management

Sunway GroupSunway Group
Subang Jaya, Selangor, Malaysia
Full Time
Hybrid
Sales/Account Management
7 days ago

Job Responsibilities:

  • Liaison between SDM and IT services delivery team for delivery of IT services to Business.

  • Coordinate and facilitate regular review meeting / discussion sessions to drive for continuous improvements in customer satisfaction for IT services delivery and performance.

  • Work with IT services delivery team to ensure standard service/support processes are adhered to.

  • Coordinate, identify and frame ongoing policy, operation process, guidelines and practice issues within the IT service offering.

  • Provide fast turn-around time on business opportunities & Service Proposals requested by customers.

  • Assist in AR collection.

  • Any other duties assigned from time to time.

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Sunway Group

Sunway Group

Information Technology And Services
201 - 500 employees
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