Customer Relations Executive
WonderspireWonderspire Group is passionate in uplifting the standard of education in the region. Comprises of enabler divisions to drive comprehensive education, leading technology adaptation and lifestyle.
Job Overview
Customer Relations Executive responsibilities include drive initiatives to increase customer lead generation and sales conversion. The executive will create business opportunities, engage with corporate organisation and consumers, to achieve organisation goal.
Vacancy
Wonderspire Regional Office : MITC Ayer Keroh, Melaka
Engage with potential customer to explain product and services and convert into sales.
Provide customer relation support to make customers happy and satisfied with the product.
Build solid relationships with customers to ensure a continuous flow of sales revenue.
Identify and generate new customer leads
Develop marketing content in social media to get new customer lead and increase brand trust.
Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Maintain accurate records of the total number of business development metrics such as customer lead generation and sales conversion.
Create sales invoice and relevant documentation to facilitate sales activities.
Job Requirement
Possess degree in Mass Communication/Marketing/Business related.
At least 2 years experience sales or related.
Ability to handle multiple tasks while staying organized.
Excellent in using Canva, Capcut, Microsoft Excell, and generative Ai tools for idea, image and video generation.
Strong understanding and experience in using social media channels.
Fluent in English & Bahasa Malaysia. Mandarin is bonus.
Ability to travel locally and overseas.
High energy and healthy.
We also looks into talent who has working experience in Engineering/Project Management/Mass Communication/Corporate Finance which has strong communication or customer sales related abilities.
Benefits
Starting salary RM2000-RM4000 based on experience
Competitive salary growt
Wellness benefits (E.g Sponsored Family Vacation)
Accelerated Leader Development Program
Performance Bonus based on company performance
Training and developments
EPF fund contribution
SOCSO fund contribution
Career growth opportunities within Wonderspire group of companies
Potential Career Growth
Senior Customer Relations
Business Development Manager
Sales Director
Customer Success Director
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